Return Policy
Your happiness is our first priority. If you are dissatisfied with your purchase, we will uphold our promise of the best Customer Service. Please contact us, by email, within five days of receiving the merchandise, and we will discuss the reason for your return.

Please note that there will be a 10% restocking fee on all returned items. Returns are accepted on all regularly stocked merchandise returned in NEW AND UNUSED CONDITION. New and unused means there are no marks or signs of use on the product. To avoid a 25% restocking fee, the merchandise must be packaged as originally shipped, including all labels and product inserts. Returns are not accepted where there is indication that the items have been used or handled in any manner to prevent them from being sold as first quality products. Yacht Linens reserves the right to inspect and return to you items which are unacceptable. Special orders which include monogrammed items, custom sizing, cut yardage and non-stock merchandise are non-returnable.

All items properly returned under this policy are eligible for a full refund less any restocking and shipping charges. This amount will be credited to your original form of payment.

 
Return Procedure:
1. Email Yacht Linens within five days of receipt to notify us of the reason for the return. We will send a return email that contains your return merchandise authorization number. Please put this number on the outside of the returned package.

2. Ship your return by UPS prepaid and insured for the full purchase price.

3. Enclose the original sales receipt or a legible photocopy. Keep a copy for your files.

Our professional staff thoroughly inspects all goods before they are shipped to you. Please contact us within 5 days if there is a problem with your order.

Special orders of items that are not usually stocked, such as custom orders, and monogrammed items are not refundable

Special Orders
Special orders are not refundable. This includes items which we do not stock and are indicated as such on our website. This includes special sizing and monogramming. Special orders personalized by our Yacht Linen’s representative require a 50% deposit to commence the order and the balance paid upon delivery, all other special orders must be paid in full when the order is placed.

Special Sizes for Bedding
Yacht Linens can accommodate all your special sizing needs for decorative bed covering, bed sheeting  and mattress coverings. We suggest that you notify us by phone at 800-903-9568 or by email at  info@YachtLinens.com to discuss your specific requirements.  Special Sizing items are non-refundable.  ALL MEASUREMENTS TAKEN IN PERSON BY YACHT LINENS REPRESENTATIVE ON SITE ARE 100% GUARANTEED!  If you have had one of our representatives visit and measure for your bedding, we guarantee a quality fit and will inspect for a proper fit and customer satisfaction at the time of delivery.    If you have sent us your bedding, contact us to discuss how we may help to resolve any problems you encounter with the finished product.